Google Apps setup in two words - fucked up.

I’ve been looking at Google Apps for awhile, but their recent decision to support IMAP for mail pushed me into action finally.

This week I’ve started the process of moving the mail over for Cashboard.

First impressions

The setup instructions they provide are easy enough to understand, however their admin panel is slow as all hell.

Unofficial page response times took upwards of 15 seconds – something you don’t expect from Google.

Validating your account involved adding a HTML page to your web site, which took about 24 hours for them to verify. Ok, fine… After logging in a day later I was alerted that their servers had been updated and my mail accounts were ready to go.

Not so temporary errors

Excited with the thought of checking out my new service, I attempted to login to check my email.

...And attempted again…

...and again…

...and again.

Google Apps mail error message

I’ve been trying now to login for about a day, all the while getting this lame error message. Notice there’s no link where I can contact someone, or ask them what the hell is up.

Google, your app support sucks – fix it already.

seth, Thu, 07 Feb 2008 04:38:00 GMT
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